Messages

1

Mitel MiVoice Business/MCD/3300 / Re: RAD using embedded voicemailports, hears nothing but MoH

« on: November 21, 2012, 09:02:39 AM »

gimitel -

That's exactly what I was looking to do (remotely cancel DND).  Thank for following up and posting.

--Aaron

2

Mitel MiVoice Business/MCD/3300 / Re: Methods for forwarding all calls (answered or not)

« on: September 05, 2012, 03:11:06 PM »

Awesome, thanks guys.  Excellent suggestions.  Going with #2 for now and it works great.  Hated having to change the mailbox to the call director CoS and forcing update, then setting up call dir rules, then forgetting about the call director when configuring it for a new user and getting the call "I'm still getting voicemails from so-and-so".

Thanks again.

3

Mitel MiVoice Business/MCD/3300 / Methods for forwarding all calls (answered or not)

« on: September 04, 2012, 05:13:52 PM »

Hi all -

Thank you for the great forums... have been an invaluable resource as I've had to learn our phone system.  I administrate our office remotely and am looking for better ways to forward calls when employees leave the office for an extended period or leave employment with the company.  Frequently, the managers are asking for not only calls to be forwarded, but voicemail redirected as well - so when a call isn't answered it goes to the forwarding target's voicemail.

Presently, Fwd All Calls functionality works fine for calls ringing through, but unanswered calls go back to the starting voicemail and this is not the desired behavior.  I have a method I'm using now involving NuPoint's Call Director functionality, but it's tedious to set up.  Is there a way to do it just on the 3300?

Thank you,

--Aaron Hutton