Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Dhcp server migration HELP

« on: October 16, 2024, 02:13:41 PM »

Yes the DHCP server option is in server-manager indeed.
I'd really like some assistance to make the transition and disable the DHCP server from the Mitel and use the unifi uxg pro instead.
Any idea who could help me ?
I can pay for the time of course.

2

Mitel MiVoice Business/MCD/3300 / Dhcp server migration HELP

« on: October 11, 2024, 10:59:13 AM »

Hi,
I'm trying to upgrade a network at an hotel, where the Mitel 3300 pbx is the DHCP server for the entire property, set as a /22 subnet.
Existing equipment is :
Mitell 3300 mxii (DHCP server) 172.20.224.2
Unifi Dream machine Pro set as a gateway 172.20.227.254
4 x Unfifi 48 poe switches
97 x Unifi Wifi Access Points
93 x Mitel 5312 phones

I would like to install a UXG pro gateway for DHCP server and Vlan creation.
Right now the Mitel technician had it setup as one big 1024 IP network, with Guest and internal network all as one.
Quite a nightmare as you can imagine.

Unfortunately my country only as 1 x Mitel licensed technician, and is unwilling to help me with the change over.
He gave me some "admin credentials", with access to /server-manager, but not full access I'm pretty sure.

I guess I'll have some ports to open on the UXG to allow the 3300 to communicate with the phones, and turn off the DHCP server on it.

If someone wants to offer remote support and assist me, I'm ok with paying for the service.

Ideally network vlan should separate the Mitel, Office network, POS, Guest and Camera.

For now I'd like at least Guest to be separated.

Thanks in advance.

3

Mitel MiVoice Business/MCD/3300 / Mitell 3300 call forwarding to Mobile

« on: August 28, 2024, 07:10:04 AM »

Hi everyone,
I'm trying to find a way to setup after-hours call forwarding to a external mobile phone number.
I would really appreciate your help.
Thanks in advance,

Best,

4

Mitel MiVoice Business/MCD/3300 / Re: DNS or Options 43 settings for Unifi product

« on: July 19, 2024, 06:19:15 PM »

not successful.
It's driving me crazy.
I was able to adopt the unifi switches by disconnecting the Mitel 3300, and turning on dhcp server on the UDM Pro.
Then I revert back to Mitel 3300 as the dhcp server.
And it works only until the switches have to reboot.

Any service I could even pay to get remote help ?

5

Mitel MiVoice Business/MCD/3300 / Re: DNS or Options 43 settings for Unifi product

« on: July 11, 2024, 03:24:15 PM »

Unfortunately it's not working 
The mitel says " Operation status report
Update successful. "
Not sure what else could I check.

6

Mitel MiVoice Business/MCD/3300 / Re: DNS or Options 43 settings for Unifi product

« on: July 11, 2024, 11:36:57 AM »

Correct, the mitel 3300 was set as the DHCP Server because the mitel tech couldn't be bothered to do it properly, on a /22 subnet, just crazy.
I'm on an island in the caribbean, the Mitel certified tech for the country is on an another island next door, and he's not being helpful even he would get paid.
He keeps telling the owner, to send me the local technician to get Mitel certified, quite ridiculous.
The hotel is closing this September, so I'll be using a Unifi uxg pro as the dhcp server with multiple vlan.
I might actually need some remote paid support to help me through it, if you any reputable person I could reach out ?

@sarond, I imagine I'd select "host" for option 43, not global.

I'm using public dns 8.8.8.8 and 1.1.1.1 indeed, so I guess no way

Thanks again, I'll try that today,

7

Mitel MiVoice Business/MCD/3300 / Re: DNS or Options 43 settings for Unifi product

« on: July 10, 2024, 03:22:28 PM »

Thank you for taking time and reply.
My DHCP is the Mitel 3300, so I need instructions in /server-manager to add the options 43 pointing to Unifi host controller, which already set as a gateway 172.20.227.254.
Or how to setup the dns entry in the mitel 3300 /server-manager, under "unifi" naming and pointing to http://172.20.227.254:8080/inform.
I've tried a few thing in server-manager options 6 DNS, selected host, but not able to insert more than the IP Address.
I've tried the SSH route, and it starts adopting, but then crash at getting ready in unifi controller.
From the logs, when the switch reboot after adoption, it expect the dhcp server to be the unifi controller, and because of the dns pointing to unifi, or no options 43 set to the controller, it cannot find it.
I could send a donation, to whoever knows Mitel 3300 and could help out.
I'm stuck.

8

Mitel MiVoice Business/MCD/3300 / DNS or Options 43 settings for Unifi product

« on: July 08, 2024, 06:56:20 PM »

Hi,
I really need some help with setting my dhcp option 43 in my Mitel mxe 3330 MiVoice Business 9.3.0.24.
I'm using a Unifi UDM Pro as a gateway and console for our network devices, and the Mitel is the dhcp server.
Of course because of a very bad timing (hurricane Berryl), it's very time critical.
I need to replace some switches, and I only have those Unifi US-48-500W on hand.
I'm not able to adopt them in the Unifi controller interface, because it needs the options 43 or DNS to be setup in the Mitel so it would know where to find the controller.
My Mitel 3300 dhcp server is on IP 172.20.224.3
Unifi gateway controller on IP 172.20.227.254
The switch I'm trying to adopt is on 172.20.227.11

It seems like the Vendor ID for Unifi is 0104, from what I've found online.
I'll copy and paste what are the instructions on Unifi website.

Thank you in advance for your help.



DHCP Option 43

This option leverages your DHCP server to inform your UniFi device of the location of the machine running the Network Application remotely. Those with a UniFi Gateway can easily accomplish this by entering the IP address of the remote Network Application in Option 43 Application Host Address field located in the Network Settings.

For those using a third-party gateway or DHCP server, we recommend consulting your manufacturer


DNS

You'll need to configure your DNS server to resolve unifi to your remote UniFi Network Application.

There are two methods of specifying the machine running the Network Application:

    IP Address: http://ip-address:8080/inform
    Fully Qualified Domain Name (FQDN): http://FQDN:8080/inform