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Mitel MiVoice Business/MCD/3300 / Re: How to send a Positive Disconnect signal from IP phone to an AG phone line?
« on: June 07, 2024, 01:29:28 PM »
What if it's an IP phone?
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This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.
You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.
Does this have to be done with every extension? We have 700+ extensions.
Yes, but you could do an export, change the field, then import. Test this on a small number of entries first before attempting it with your entire directory.
There may also be an easier way:
- Check System Options and note what is assigned for "LDAP Client Configuration Profile ID #1" and "LDAP Client Configuration Profile ID #2"
- Under "Integrated Directory Services", go to "LDAP Client Configuration"
- For the profile members referenced in System Options, change "Client Status" to "Disabled". This should prevent lookup requests from connecting to the LDAP server (in this case, the MiVB)
- Alternately, you could make the change to unused profile numbers, then change the assignment in System Options
You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.
This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.