Messages

1

Mitel MiVoice Business/MCD/3300 / Calling from a multiline key, the caller ID displays the prime number.

« on: October 09, 2024, 01:00:23 AM »

On this phone set, the prime number is 1000.  When setting up a key with extension 2000 as a multiline or single line and selecting that key to make a call, the destination phone displays 1000 on the caller ID.

How can it be set up so that the caller ID shows the number of the multiline/single line and not the prime number?

I've tried all the settings in the COS for 1000 and 2000.  No luck.

2

Mitel MiVoice Business/MCD/3300 / Re: How to send a Positive Disconnect signal from IP phone to an AG phone line?

« on: June 07, 2024, 01:29:28 PM »

What if it's an IP phone?

3

Mitel MiVoice Business/MCD/3300 / Re: How to send a Positive Disconnect signal from IP phone to an AG phone line?

« on: June 06, 2024, 07:13:45 PM »

The AG is the analog gateway.  So the device is connected to a port is connected to the analog gateway.

Where do I go to look at the ATA, CO etc. settings?

4

Mitel MiVoice Business/MCD/3300 / How to send a Positive Disconnect signal from IP phone to an AG phone line?

« on: June 06, 2024, 04:34:53 PM »

I have a device connected to an AG phone line.  When the device calls an IP phone, is answered by the IP phone and the IP phone hangs up, the device remains on line.

How can I set up the IP phone to send a positive disconnect signal?

5

Mitel MiVoice Business/MCD/3300 / Re: How to disable the phone book on MiTel IP phones?

« on: May 29, 2024, 04:52:48 PM »

This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.

What option do I change in the COS?  I am in the Advanced tab and only see Phonebook Lookup options but no option to disable phone book.

6

Mitel MiVoice Business/MCD/3300 / Re: How to disable the phone book on MiTel IP phones?

« on: May 29, 2024, 04:44:14 PM »

You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.

Does this have to be done with every extension?  We have 700+ extensions.

Yes, but you could do an export, change the field, then import. Test this on a small number of entries first before attempting it with your entire directory.

There may also be an easier way:

• Check System Options and note what is assigned for "LDAP Client Configuration Profile ID #1" and "LDAP Client Configuration Profile ID #2"
• Under "Integrated Directory Services", go to "LDAP Client Configuration"
• For the profile members referenced in System Options, change "Client Status" to "Disabled". This should prevent lookup requests from connecting to the LDAP server (in this case, the MiVB)
• Alternately, you could make the change to unused profile numbers, then change the assignment in System Options

Thanks.  Will try.

7

Mitel MiVoice Business/MCD/3300 / Re: How to disable the phone book on MiTel IP phones?

« on: May 29, 2024, 11:19:22 AM »

You can also set the Telephone Directory entry option "Include in Phonebook" to no, that will remove that entry from the phonebook in case you only want to offer a limited number of entries. Would also work for the 69xx series sets.

Does this have to be done with every extension?  We have 700+ extensions.

8

Mitel MiVoice Business/MCD/3300 / Re: How to disable the phone book on MiTel IP phones?

« on: May 29, 2024, 11:17:34 AM »

This will be in your Class of Service Options under the advanced tab for the COS you have assigned to those phones. You may want to copy what you have an create one for "no phonebook" but that's up to you.

Does this work on MiTel 69xx phones?

9

Mitel MiVoice Business/MCD/3300 / How to disable the phone book on MiTel IP phones?

« on: May 22, 2024, 05:30:51 PM »

We don't want to show everyone's extension and name on every phone on the system.

10

SIP On Mitel / SIP to SIP. Fast Busy Tone at Source After Destination Hangs Up. On AG4124.

« on: May 21, 2024, 04:40:09 PM »

Apologies if I'm in the wrong forum.  I couldn't find anything relating to analog gateways.

I'm trying to prevent a fast-busy tone at a source after the destination hangs up.

Scenario:

Source is an intercom unit connected to an analog extension on an AG port.

The source dials a destination extension on another AG port.

The destination is connected to a phone.

The person at the destination answers the phone.

After the conversation, the person at the destination hangs up (on-hook).

The source now gets a fast-busy tone for 2 minutes before it eventually disconnects.

How can I get the source to disconnect once it detects on-hook at the destination?
Modify message

11

Mitel MiVoice Business/MCD/3300 / Moved. Fast Busy Tone at Source After Destination Hangs Up. On AG4124.

« on: May 21, 2024, 03:39:05 PM »

Moved.