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Messages - rikko

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Mitel MiVoice Business/MCD/3300 / Re: MXe-III performance improvement
« on: October 23, 2024, 11:23:40 AM »
Hey Dutch,

you make valid points, I would have to give it some thought. Though, the direction where my job is heading may not be in line with the proposition. For the time being, I'm in peace with MXe's being turdishly slow.

Thanks for the explanation.

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Mitel MiVoice Business/MCD/3300 / Re: MXe-III performance improvement
« on: June 25, 2024, 12:57:08 PM »
The only reason there's analogue connectivity is due to back-compatibility with outdated systems (none physically present atm). Each hardware piece in our communication chain supports at least SIP, so that answers that. However, much like in every other large business machine, change is not always welcome, particularly if it involves expenditure of monetary resources. :)

Appreciate your response.

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True, manbusy didn't help, trying was good for practice though. :)

However, what did help, was restarting the service on the equipment connected to Module #2, Port #1 (not in alarm). And just like that, all digital link alarms have cleared (even though physically not connected to this piece of equipment). I mean, wtf...  :o

Thank you all for your inputs.

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Cheers ZuluAlpha, I thought it'll be a rabbit hole to go down through...  ;D
I'll await for this other system vendor to give some feedback, and then go from there.

In the interim, question for all, can manbusy be applied to digital links?

5
Yeah, tried that first, refused to clear the type. The guy who I replaced mentioned that he faced this issue earlier in the year, and it was cleared by the technician who maintains the system which MXe connects to, through Module1/Port1.

Reluctantly I said OK, it makes no sense in my mind, but then, it also doesn't make sense that between the two MXe's that have identical physical connections and apparently configuration (from what I gathered), only one reports the fault.

Thanks for the involvement, I'll let you know how it goes.

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Mitel MiVoice Business/MCD/3300 / Re: MXe-III performance improvement
« on: June 03, 2024, 10:33:09 AM »
Thanks for pitching in. My primary problem with MXe-III is overall response. Like, anything that I do through a web interface, be it accessing Users and Devices, or exporting a form, or generating a backup, you name it, it takes what subjectively forever in comparison with two virtual nodes in the system. And this is the same with both of my MXe's. Unfortunately I do have to keep them, as they're sort of acting like a gateway to satellite telephones, which currently require a plain analogue connection. In the future I guess none of that stuff will be needed, but who's gonna wait until then. :)

Ok, good to know it already has a Gb LAN. So then there's no means in increasing processing power (other than virtualization)?

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Mitel MiVoice Business/MCD/3300 / MXe-III performance improvement
« on: June 01, 2024, 03:07:48 AM »
Hi All,

I find my MXe-III units to be rather slow. Did anyone have this impression, and did you try to improve the response?
I'm thinking about the things such as the RAM increase, ethernet interface replacement with Gb units (not sure if it's even possible), SSD/SAS installation...

Cheers

8
It can't be seen from the attached screenshots, this one is reporting link alarms.

9
I definitely did, and it the config is the same, yet no alarm. I'm scratching my head here...

10
Thanks for the explanation. I'll dig around it a bit.

What additionally confuses me is that my other MXe-III unit does not report the same fault, even though they have same physical connections and same port/framer configuration.  :o

11
Hi All,

I have a MXe-III unit with two modules, both Dual Framers. I have both modules connected to other equipment via port #1 only, port #2 being unoccupied. For some reason unknown, after the last system restart, I now have a Digital Link error on port #2 of module #1 (also indicated by a red lit LED). Module #2 port #2 is not reporting any faults. It is my assumption that system pulled an old configuration from not sure where, and is now alarming due to port being down. If that's the case, I wonder why the previous restart did not cause the same issue (some one month prior).

Question 1: If for testing purposes I disable module #1, by removing it's definition under Modules/Controller Module Configuration menu, will that permanently remove all configuration items for this module? Meaning, after I re-establish the configuration for the module, will protocols and individual port settings be pulled out from records, or would I have to re-configure them manually? In essence, is the port configuration lost with removing the module logically?

Question 2: How to get on about deactivating port #2 on module #1? I'm spinning in circles a little bit, to be honest. It's seems like an over-complicated method to define configuration for a port, to me, but let's attribute that to my personality.  ;D

Thanking you all in advance

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Mitel MiVoice Business/MCD/3300 / Re: Realtime call logs?
« on: May 29, 2024, 03:32:10 AM »
Not sure if this is considered as a valid answer to your query, hope it helps.

I have putty setup to open session to every node via port 1752, and log the live data. This is basically your call records as they occur a.k.a. live. My setup involves closing the log file at midnight and starting a new one. Log name contains date string in it, so they are easily identified.

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Mitel MiVoice Business/MCD/3300 / Experience with AEI telephones
« on: May 19, 2024, 05:59:28 AM »
Hi all,

anyone got experience with AEI phones on 3300? I'm curious to try some of their IP solutions, not ever sure it's compatible with Mitel.

I have some limited experience with model SLN-1103 setup as SIP, with dedicated TFTP server to host configuration files. They rarely break, in my experience, other than handsets hitting the floor (user caused), in a wall-mount position.

Cheers

14
Mitel MiVoice Business/MCD/3300 / Re: Mitel Newbie
« on: May 18, 2024, 04:21:02 AM »
... Is there a way to configure a phone
by obtaining its MAC address?...

I tried this, unfortunately the telephone did not pick up the assignment in my attempt. So I had to do the manual *** procedure already mentioned.

15
Where I work, we use Micollab softphone application installed on a regular mobile phone. But, I'm not a fan, I find it laggy and very susceptible to network drops. Sure, someone may say you need good wifi infrastructure to make it work and it's true. We do extensive coverage, some 2000 APs in total, and handovers from access points work fine for pretty much any other application the same mobile phone. Mitel app though... :-X

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