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Messages - SKPhoneguy

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RESOLVED!! It turns out to be a MS Access issue. Make sure that your MS Access version matches your installed MS Office version as far as 32 or 64 bit. You will need MS Access 2010 Runtime to be able to install the Mitel plugins. I uninstalled both the 2010 and 2016 MS Access versions and reinstalled them. 2010 is no longer available so it is harder to find. I would first try just uninstalling and reinstalling 2016. Everything works now as it should.

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I also get this message now. I can connect to the systems via VPN but as soon as I try to open the database it gives that error COM Exception Code=80004002 Source=(null) and closes the database. This is a Windows 10 64 bit machine. Software was uninstalled and then reinstalled. It seems to be something to do with MS Access permissions "Command=OpenDatabase   String="C:\temp\Mitel\Online\Centennial.accdb"
I hope someone has some ideas...fighting with this for a couple months.

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