Messages

1

Mitel MiVoice Business/MCD/3300 / Volume of Greetings following upgrade to MCD6.0

« on: July 18, 2013, 06:41:45 AM »

Has anyone had a simlar problem to this.  We use VM greetings (To use un Multi-Level Auto Attendant and RADS) downloaded from WAV Files recorded using the management line on the CCM/IQ products.

Pre Upgrade from MCD4.0 to MCD6.0 the volume of these recordings was fine and after the upgrade the volume was OK until I downloaded a new WAV file recroding when the volume for the callers was then toolow.  The same issue applies to RADS that have been downloaded after the upgrade.

Mitel claim nothing has changed but clearly it has and I am sure other users will be having the same problem.  Not sure whether it was the upgrade to MCD6.0 or MCD5.0 which we missed out.

Any help appreciated and useful to know if others have the same issue

2

Mitel MiVoice Business/MCD/3300 / Re: maintenance Logs via TCP/IP Port

« on: December 01, 2012, 01:45:15 PM »

I am afraid that form is fully completed

3

Mitel MiVoice Business/MCD/3300 / Re: maintenance Logs via TCP/IP Port

« on: November 30, 2012, 03:55:07 PM »

It is the Maintenance Logs I want to log via TCP/IP, and they are produced OK

4

Mitel MiVoice Business/MCD/3300 / maintenance Logs via TCP/IP Port

« on: November 30, 2012, 10:24:06 AM »

According to the documentation Maintenance Logs are output on Port 1751.  I have setup telnet to listen on Port 1751 but nothing comes out.  SMDR comes out on Port 1752 without a problem.  Currently Running MCD4.0

5

Mitel MiVoice Business/MCD/3300 / Re: MLAA and ring tone

« on: September 02, 2011, 03:14:07 AM »

I have DASS trunks coming into a SX2000, then onward via DPNSS to the 3300.  THE MLAA answers and I press the appropriate option which goes to an extension.  This receiving extension hears an internal ring tone raegardless of whether it was an internal call from within our network OR an external incoming call via DASS.

6

Mitel MiVoice Business/MCD/3300 / MLAA and ring tone

« on: August 31, 2011, 10:30:25 AM »

I have a MLAA setup that routes calls to different extensions.

The problem is that the ring tone is always INTERNAL regardless of whether the call is an internal or external caller

Can this be changed?

Any help appreciated