Show Posts
1
Mitel MiVoice Business/MCD/3300 / Re: Dialing issue with the 5304 IP phones
« on: March 26, 2024, 01:22:47 PM »
The problem with the 5304 phone is the design of the plastic pieces are not rigid enough to keep the parts of the hookset switch steady. So when someone stabs there finger at the number pad, it deforms the frame and closes the hook even though the handset is not in the cradle. It's momentary, but enough to screw up the call.
I found a way to tie the plastic body layers together so it keeps the hookset stable. Disassemble the phone and you will see a "well" that the hookswitch parts rest in. You can tie the top layer down to the well by drilling 2 small holes at the bottom of the well and carefully thread some strong waxed lacing string through the holes and tie the circuit board down on top of it. I can provide pictures if you want to see how to do it. It take about 30 minutes to do it which is usually a little less then buying a new phone (that will do the same thing eventually).
I found a way to tie the plastic body layers together so it keeps the hookset stable. Disassemble the phone and you will see a "well" that the hookswitch parts rest in. You can tie the top layer down to the well by drilling 2 small holes at the bottom of the well and carefully thread some strong waxed lacing string through the holes and tie the circuit board down on top of it. I can provide pictures if you want to see how to do it. It take about 30 minutes to do it which is usually a little less then buying a new phone (that will do the same thing eventually).