Messages

1

Mitel Software Applications / Micollab IDS Managed Client user information

« on: March 25, 2024, 02:26:31 PM »

I apologize if this is posted somewhere else and I haven't found it. We have a setup where we pull in user's from AD through IDS syncing. We have several users that have changed titles and I would like to be able to modify that without deleting them and re-syncing to AD and pull them back in. I don't see anywhere where that can be modified in the Micollab Client service configuration. Anybody have any ideas?

Thanks,

Steve

2

Mitel Software Applications / Re: Recreate Deleted Mailbox for new MiCollab User

« on: January 11, 2024, 04:20:57 PM »

I'm having the same issue with not being able to create a deleted extension and mailbox. I use IDS to create the user in the system from our Active Directory. I have a couple of extensions that are having the same issue. When I do a Locate Feature Extension it shows that it doesn't exist. Same with Locate Number. When I do a search in Nupoint it shows that that extension is free and not being used. My guess is there is a trace of them in the database but I don't know how get to it or check. Anybody have any ideas what I could do to be able to create these extensions?