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MiVoice Office 250/Mitel 5000 / 5340 Transfer Call
« on: May 02, 2011, 04:42:09 PM »
Hi All,
I'm new to the forum. We just installed our new phones 5340 and I have a question. If I answer a call, and transfer to call to a colleague, I press the colleague's extension (already pre-programmed on the phone).
9 times out of 10, the caller ID shows the outside phone number at my colleague's phone when I transfer the call. However, once in a while, if I transfer the call, my colleague's phone display "me" calling her, instead of showing the phone number of the outside call being transferred...
Any idea why?
Thank you!
I'm new to the forum. We just installed our new phones 5340 and I have a question. If I answer a call, and transfer to call to a colleague, I press the colleague's extension (already pre-programmed on the phone).
9 times out of 10, the caller ID shows the outside phone number at my colleague's phone when I transfer the call. However, once in a while, if I transfer the call, my colleague's phone display "me" calling her, instead of showing the phone number of the outside call being transferred...
Any idea why?
Thank you!