Show Posts
1
Aastra - MiVoice Office 400 and MiVoice MX-One / CLIP presentation - Mitel 470
« on: October 19, 2023, 03:54:17 AM »
Good morning,
I'm hoping that someone here can assist with an issue I'm seeing on one of our 470s.
Recently I setup an auto-attendant on this PBX, and since then outbound calls have been showing as 'anonymous' on the receivers end.
I have the number I wish to display in 'Routing > Trunk groups > CLIP > CLIP Number'. It's set to create CLIP number automatically and is on NPI E.164.
In one of the user accounts under 'Other settings > CLIP' it's set to create CLIP automatically and is showing a greyed out 'unknown' for the NPI and TON fields with no number entered for CLIP Number.
Am I missing something here?
Kind Regards
I'm hoping that someone here can assist with an issue I'm seeing on one of our 470s.
Recently I setup an auto-attendant on this PBX, and since then outbound calls have been showing as 'anonymous' on the receivers end.
I have the number I wish to display in 'Routing > Trunk groups > CLIP > CLIP Number'. It's set to create CLIP number automatically and is on NPI E.164.
In one of the user accounts under 'Other settings > CLIP' it's set to create CLIP automatically and is showing a greyed out 'unknown' for the NPI and TON fields with no number entered for CLIP Number.
Am I missing something here?
Kind Regards