Messages

1

MiVoice Office 250/Mitel 5000 / routing DID numbers to an external number

« on: November 02, 2023, 06:48:24 PM »

I would like to reroute a DID number (I assume this is done in the call routing tables)(I do not have the phone to just forward the calls) to an external number in the MiVoice 250 console. I am not certain which  option to choose in the Ring-In destinations. Do I need to setup another call routing table with the external numbers?

Thank You for your responses.
Randall

2

MiVoice Office 250/Mitel 5000 / Re: Launch DB shuts off after 10% loading

« on: October 17, 2023, 05:02:26 PM »

Ok. I removed office, rebooted. I then did a repair on the Access 2010 redistributable engine. I started the DB it took a minute or so and finally launched. Thanks again for all of the responses and comments.

Randall

3

MiVoice Office 250/Mitel 5000 / Re: Launch DB shuts off after 10% loading

« on: October 17, 2023, 10:48:53 AM »

Thank you everyone for the help. I am not very familiar with Mitel's program. I get the impression it is running off an Access database? It is a server and has Microsoft 365 on it. I cannot say that it even needs Office installed. Can I just uninstall Microsoft 365? Would that also offer a possible solution? SQL is installed on this server as well. BTW: I inherited this I did not do the installs.

Thank you both for your quick and informative responses.

4

MiVoice Office 250/Mitel 5000 / Launch DB shuts off after 10% loading

« on: October 16, 2023, 05:43:53 PM »

I am attaching a snapshot of what it does.

System info:
HX Controller (v6.2 SP1
Call Processing Version: 6.2.3.53
Node 1