Messages

1

Mitel Software Applications / Re: ucamobile iOS not ringing when inactive

« on: January 24, 2025, 01:34:15 AM »

It's frustrating when your iPhone doesn't ring when it's locked, right? There are a few things that could be causing this.
Sometimes, Do Not Disturb might be accidentally turned on. This silences calls and notifications, even if your phone is unlocked. You can check this by going to Settings > Focus > Do Not Disturb.
Another possibility is that "Silence Unknown Callers" is enabled. This feature silences calls from numbers not in your contacts. You can check this in Settings > Phone > Silence Unknown Callers.
Try restarting your phone

2

Mitel Software Applications / Re: Connect iOS app going to sleep/run in background behaviour

« on: January 10, 2025, 12:52:44 AM »

Hey there, it's super frustrating when your iPhone doesn't go to sleep like it's supposed to, right?  It's a real battery hog!  There are a few things that could be causing this.
Check your settings:- Sometimes a setting might be accidentally turned on that's keeping your screen awake. Go into your Settings app and look under Display & Brightness. Make sure Auto-Lock is set to the time you want your screen to turn off. Also, check if Raise to Wake is enabled. If you have a case on, it might be accidentally triggering this feature.
Look for any apps misbehaving:- Some apps can keep your phone awake even when you're not using them. Go to Settings > Battery. This will show you a list of apps that are using the most battery. If you see any apps that seem to be using a lot of power even when you're not actively using them, try closing them completely or even reinstalling them.
Check for any software updates:- Apple regularly releases software updates that often include bug fixes and improvements, including fixes for issues that might be preventing your phone from sleeping properly. Go to Settings > General > Software Update to check for any available updates.

If you are facing the issue after trying these solution, you can follow for more better assistance below.
https://thegeekpage.com/iphone-not-going-to-sleep/

3

Mitel Software Applications / Re: ucamobile iOS not ringing when inactive

« on: September 07, 2023, 05:49:17 AM »

I can tell you what worked for me, what i did was this ensured iPhone is in ringing mode. https://thegeekpage.com/how-to-fix-iphone-not-ringing-when-locked/

4

Mitel Software Applications / Re: Micollab Mobile Iphone 6s - call notification issues

« on: August 30, 2023, 08:37:16 AM »

I looked for this on various websites including youtube and solved it using to enable the notifications settings for the Phone app. https://thegeekpage.com/missed-call-notifications-not-showing-on-iphone-screen-fixed/