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MiVoice Office 250/Mitel 5000 / Mitel 5000 - remote nodes not picking up one extension from first
« on: August 18, 2023, 11:22:19 AM »
We have a setup with three Mitel 5000 controllers that are linked. I created a new extension on Controller A a few months back (IP extension, a 5320 phone) that works fine on its own node, but users on the other nodes get an invalid extension message when they try to dial it.
I looked in the programming on Controllers B and C, both of the remote nodes reflect other changes I have made since then on Controller A, so they must be communicating - I see a different new extension that I created on A, as well as various name changes, but the extension I'm looking for is missing off the lists on both B and C.
Can I just create an off-node IP/Digital Telephone with that extension on the two remote node's lists for Controller A, or is there something else I need to check?
I looked in the programming on Controllers B and C, both of the remote nodes reflect other changes I have made since then on Controller A, so they must be communicating - I see a different new extension that I created on A, as well as various name changes, but the extension I'm looking for is missing off the lists on both B and C.
Can I just create an off-node IP/Digital Telephone with that extension on the two remote node's lists for Controller A, or is there something else I need to check?