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Mitel MiVoice Business/MCD/3300 / Mitel 5330e Calling User Back
« on: July 13, 2023, 01:29:13 PM »
Hello,
I have a user that says his voicemail calls him back after he checks it. He is also experiencing some call backs after he makes a normal call, but mainly it's his voicemail. I have tried looking in the MyVoice and MyCollab portals and have not found anything unusual, I even switched out the physical phone altogether. He says there is nothing on the other end when he gets the call backs, and I just want to narrow it down as to what could be the cause. We are using the 3300 phone system.
Thanks,
I have a user that says his voicemail calls him back after he checks it. He is also experiencing some call backs after he makes a normal call, but mainly it's his voicemail. I have tried looking in the MyVoice and MyCollab portals and have not found anything unusual, I even switched out the physical phone altogether. He says there is nothing on the other end when he gets the call backs, and I just want to narrow it down as to what could be the cause. We are using the 3300 phone system.
Thanks,