Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Switching VM Licenses to a different extension

« on: June 22, 2023, 04:44:08 PM »

That's a good question, and one I can't answer. It's possible I don't have access to that level of the system. I have looked through the entire dashboard and I haven't been able to find an option related to applying licenses to extensions.

2

Mitel MiVoice Business/MCD/3300 / Switching VM Licenses to a different extension

« on: June 22, 2023, 01:37:29 PM »

Hello
I am a local administrator for my company's MiVoice Business system (ver 9.1).

I am interested in changing several extension numbers to realign with our departments.

Extension 126 on our system is the conference room speaker phone which does not have a voicemail license. I would like to change the extension number to one of our currently unused extensions, or to a completely new extension number. Then I would like to make extension 126 a regular workstation phone with a voicemail license.

Our currently unused extensions which have a VM license are 114, 118, and 131. Extension 131 would be the one I would like to swap with 126.

3

Mitel MiVoice Business/MCD/3300 / How to change Multiline Appearance Groups Members

« on: June 16, 2023, 01:50:36 PM »

Hello
I am trying to change the members for the Multiline Appearance Group 0 on my system. This group is the extensions that ring when a user presses 0 on our Automated Attendant. Due to staff changes, the members need to change. The Multiline Appearance Groups - Members form only allows me to change the properties of the members, not the actual members.

We are on MiVoice Business 9.1

Thank you