Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: June 02, 2023, 04:20:42 PM »

where in the directory tree will I find the form where I can delete the trunk group? I figured "Digital Trunk Assignment" but there is not delete option I have already cleared everything here.

2

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: June 02, 2023, 03:38:51 PM »

Thank you, lundah, still slow going.

Was able to delete most stuff, except the last channel of the T1/trunk-group. Which I think is preventing me from clearing Digital Link Assignment; which is preventing me from deleting the Link Descriptor and re-creating as ISDN Node.

How do I delete that last trunk and/or the trunk group?

3

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 31, 2023, 04:39:45 PM »

OK, getting back to this; to clear out and re-provision I'm finding a chain of dependencies that need to be deleted first, when I try to clear the trunks I get the 'man-busied' error attached. How do I put it into man-busy?

4

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 26, 2023, 06:54:46 PM »

It gives the same error

5

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 26, 2023, 02:12:33 PM »

Thank you for the instructions, also. I am reading through to help understand the menu options.

6

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 26, 2023, 02:02:52 PM »

Thanks, lundah, really appreciate your help with this. Yes, the system is really old, and is only going to be used for compatibility testing.

There were already several entries under "Link Descriptor Assignment" - again it's a hand-me-down system and I don't know what was the last working config or the history of any of it - and I created a new one (#5).

I tried changing the Digital Link Descriptor and get and error: "Conflicting descriptor change. Delete the line explicitly"

I get the same error whether I use a number that was already in Link Descriptor Assignment, or I use the one I created.

Guessing the line to be deleted is the existing Link Descriptor Assignment, but I get an error when I try to delete that; is that what I should be deleting?

7

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 25, 2023, 05:37:15 PM »

OK, so I want to change the Integrate Digital Access field in Link Descriptor Assignment, right?

It says I need to delete the current instance to do that; just want to make sure this is the right track (we think) before I delete anything.

8

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 25, 2023, 05:17:56 PM »

The state trunk group command lists all channels as "unseizable" except 24 listed as busy (isn't that D channel?)

DTSTAT looks good - I think..?

Where is ISDN Protocol listed? Circuit is set for NI2

9

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 25, 2023, 04:10:22 PM »

When I say the system can 'see' the PRI, it's only because I see reference to T1 stuff in the info logs and I have green link-lights on both PRI cards (CO and PBX).

10

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 25, 2023, 03:37:08 PM »

Route Assignment says route 10 points to "TDM Trunk Group";

So I look in "Trunk Group Assignment" and it says Trunk Group 10 points to T1 channels;

So, I look in "Trunk Service Assignment" and Trunk Service 10 is labelled "Supertrunk"

But I can't find where it should point to the PRI - I feel like it would be "Trunk Group Members", under "Trunk Group Assignment", but there isn't much there to modify...

Screenshots attached:

11

Mitel MiVoice Business/MCD/3300 / Re: 3300 PRI calling

« on: May 24, 2023, 05:37:05 PM »

Code: [Select]

DGT Trace started:
918004444444 : ARS 91 + 10, Route (10)
DGT Trace completed.
Is this the right place in attached image?

12

Mitel MiVoice Business/MCD/3300 / 3300 PRI calling

« on: May 24, 2023, 04:39:37 PM »

Have a 3300 ICS that we want to make calls over a PRI.

System was given to us 2-3 years ago, configured for PRI, would take a while to get back in touch with whomever configured previously.

PRI is online, system sees it.

I added an IP phone (5330e), phone comes up, but when I try to dial out, I get "SuperTrunk BUSY"

Not sure if my mistake is in the system or station configuration...?

Any help is appreciated, can provide screenshots and any other info about system config. I have worked with several makes and models of PBX but this is first time working with Mitel.