Messages

1

Mitel Software Applications / Re: Issues with Softphone on iPhone

« on: April 29, 2024, 11:50:54 AM »

Hi, is the micollab interconnected to the MXONE?
Which happened to me too and I solved it. obviously with another version on the iPhone

try this command on the mxone and see if there is a connection

netstat -ano|grep ":8882"

2

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: No Outgoing calls after upgrade to version7.0 SP1HF2

« on: April 19, 2024, 02:34:44 PM »

Can you show us how you configured the SIP trunk?
sip_route -print -route x --short

3

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Data backup failed in Lim 1 ( Mxone 6.xx)

« on: March 17, 2024, 11:42:06 AM »

print alarm -p

4

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Mitel MX ONE MGU login issue

« on: July 26, 2023, 05:57:15 AM »

Hi, is there a way to connect via serial?
Baud rate is set to 9600 bits/sec, 8 data bits, no parity, 1 stop bit.

5

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Restart CSTA Mxone 7.4

« on: July 12, 2023, 08:26:08 AM »

I found , in sudo -H mxone_manitencance -> webserver -> restart SMN,PM,CSTA
 

6

Aastra - MiVoice Office 400 and MiVoice MX-One / Restart CSTA Mxone 7.4

« on: July 12, 2023, 04:40:12 AM »

hello , how do I restart the CSTA service on Mxone ?
with restart -u CSTA -lim all it doesn't work for me

7

Aastra - MiVoice Office 400 and MiVoice MX-One / Blocking Incoming Number Mxone 7.x

« on: May 07, 2023, 02:00:54 PM »

good evening everyone how can I block an incoming number that makes a stalker call, is there any way to block it on the number_conversion_print? I have a 7.4 release

8

Aastra - MiVoice Office 400 and MiVoice MX-One / Upgrade 6.3 to 7.4 sp2

« on: February 28, 2023, 09:53:13 AM »

good evening I upgraded the MXONE 6.3 control unit to 7.4sp2 by changing the ASU-II to ASU-III
In practice I have two lim ( Lim 1 + Cluster) and the lim 2 located in another location. I have about 1000 registered voip terminals. it is happening to me that the control unit reloads and restarts for about 10/20 seconds. I am attaching the print alarm -p.
How can I see the logs of the control panel and understand why it performs reloads?
I'm looking for help, thanks