Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Random ip6920 handset reboots

« on: February 05, 2024, 04:21:50 AM »

What is this and could it be related?

      FLOOD_MONITOR
Description      TCP SYN Flood or Redundant Failover Activity. Dropping TCP SYN pkts. Last pkt dropped:MAC s=00:18:0a:4f:01:48 d=08:00:0f:b7:56:** IP len=44 s=10.151.*.* d=192.168.1.2 TCP sport=40408 dport=8290 For info use Sniffer & RTC cmd FloodShow. WD was tickled.

2

Mitel MiVoice Business/MCD/3300 / Re: Random ip6920 handset reboots

« on: February 05, 2024, 04:14:23 AM »

Nothing on the switch so far, at least in terms of Poe.

Will keep digging and chase vendor of O/S update in the meantime. Thank you

3

Mitel MiVoice Business/MCD/3300 / Re: Random ip6920 handset reboots

« on: February 01, 2024, 11:21:17 AM »

Switch, Cisco Meraki MS225

Will updating the 3300 to v10 then push out a fw update to all of the handsets?

4

Mitel MiVoice Business/MCD/3300 / Random ip6920 handset reboots

« on: February 01, 2024, 10:40:44 AM »

Hello, we replaced all of our ip5224 handsets with 6920's. I have noticed that every now and then some of them seem to randomly reboot. How can I find out why this is? Is it something to do with the Mitel O/S not being fully upto date? There about 30 phones.



    Release level: 8.0 SP2
    Active software load: 14.0.2.26
    Inactive software load:
    System relink: No relink has been applied.
    Call Control relink: No relink has been applied.
    Platform: MXe-III
    1024MB of RAM
   

5

Mitel MiVoice Business/MCD/3300 / Set default ringtone

« on: January 15, 2024, 07:18:49 AM »

Hello, is it possible from the server  to set all of the 6920 handsets to have default basic ring tones and not this musical crap?

mxe-III 8.0 P2

Also separately, when at a phone on a users desk, how do you see who it is assigned to on a 6920. On the 5224'S we had I could just press super key and line key and their name would be displayed.

6

Mitel MiVoice Business/MCD/3300 / 3300MXe III

« on: October 11, 2023, 06:23:36 AM »

Should I get a few more years out of the above in terms of patches etc or think about getting a newer model, and if so what would that be?

7

Mitel MiVoice Business/MCD/3300 / Re: Call History

« on: September 27, 2023, 04:35:24 PM »

HCI/CTI/TAPI disable seems to have done the trick. Its for a sensitive/secure engagement.

8

Mitel MiVoice Business/MCD/3300 / Call History

« on: September 27, 2023, 07:05:11 AM »

Is it possible to disable call history on certain phones? IP 6920 , Mitel 3300 MXe-III 8.0 SP2

Is it something to do with HCI in class of service?

thanks!

9

Mitel MiVoice Business/MCD/3300 / Re: ip 6920

« on: September 15, 2023, 01:17:31 PM »

Thanks, I cant actually see a powerpoint file but I have managed to change the screen saver/branding.

Ideally I would also like to change the way the clock looks on the screen saver or at least keep it in the centre and stop it from moving around. Is this possible?

10

Mitel MiVoice Business/MCD/3300 / ip 6920

« on: September 11, 2023, 08:01:20 AM »

Hi, with a mitel 3300, is it possible to change the screen saver image on the phones either on the phone individually or at a server level? How do you do it?

11

Mitel MiVoice Business/MCD/3300 / Re: New phones

« on: April 28, 2023, 07:49:09 AM »

Thanks, can the Mitel 6920 be configured for use with a hosted sip/pbx provider if in the future we were to decommission our Mitel 3300 MXe-III ?

12

Mitel MiVoice Business/MCD/3300 / New phones

« on: April 22, 2023, 09:38:36 AM »

Can anyone recommend a cheaper alternative to the 6920 IP Phone from another brand and any potential cons?

Is it correct that any non Mitel phone would have to be set up as a generic sip device?

13

Mitel MiVoice Business/MCD/3300 / Re: New Phones

« on: March 07, 2023, 10:03:47 AM »

What exactly is pclink and how can that benefit me? Mitel description is a bit vauge but from what I can gather all it does is allow my pc to see the phone as a bluetooth audio device so I can then use the headphones connected to the phone for teams calls on my computer for example? Does it enable you to make an receive calls on our computer or work the other way around so the phone is using your pc plugged in headset? Also can you plug poly usb headsets into the phone?

Also, can anyone recommend a device for a small meeting/huddle room that can be used for both mitel landline calls and could also be hooked up to a pc for teams calls?

14

Mitel MiVoice Business/MCD/3300 / Re: New Phones

« on: March 06, 2023, 06:09:17 PM »

Am I good to go on the 6920 with 3300 v 8.0 sp2?

15

Mitel MiVoice Business/MCD/3300 / New Phones

« on: March 06, 2023, 05:39:59 PM »

Would the 6920 be much of an upgrade to our 5224's?
I note the 53x are more expensive than the 69x, why is this as the 69x look more modern?