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MiVoice Office 250/Mitel 5000 / Re: MWI for Mailbox on multiple phones?

« on: February 09, 2023, 11:17:24 AM »

There is a potential solution for this without needing phone manager. Create a phantom extension along with a mailbox and user for this phantom. Setup a CRA to route the call to the mailbox for the phantom you have created. Set the hunt group to ring this CRA on recall (i.e. going to voicemail). Then on the user for the phantom, under the dynamic extension express section add the phones in the hunt group under the associated destinations (only limitations is that you can have only up to 4 destinations - use desk, desk 2, home ip & home ip 2) and make sure against each of the destinations the MWI/Pullback field is set to Yes. See example in image below.

https://ibb.co/xzdtczL

All these users will then get notified when a message is left in the mb for the phantom.