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Messages - Rockness

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Mitel MiVoice Business/MCD/3300 / Re: Mitel 6940 Bluetooth Handset
« on: March 09, 2023, 04:15:33 PM »
Answer:  It was the handset battery lol, replaced it and worked immediately. 

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Mitel MiVoice Business/MCD/3300 / Re: Mitel 6920 Speakerphone Issue
« on: March 08, 2023, 03:30:23 PM »
Sorry, I don't check the forums too often.  But what I ended up doing in my case was tape the hang-up button down so it acts like I have a handset on the phone at all times.  I think because of my wireless headset, it was thinking that I was using it even though the headset was still on the base.  I've never had a headset on this phone and didn't have any issue until a couple months ago but it's all good now.

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Mitel MiVoice Business/MCD/3300 / Mitel 6940 Bluetooth Handset
« on: March 08, 2023, 12:26:10 PM »
Hey all,

Anyone have any issues with their Mitel 6940's bluetooth handsets disconnecting when they get picked up and reconnecting when they get put back down on the base?  I've restored to default, rebooted the phone, unpaired and repaired the handset and I'm still experiencing the same issue.

Thanks

Edit: I'm going to try replacing the battery and I will update the post in a few days.

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Mitel MiVoice Business/MCD/3300 / Re: Mitel 6920 Speakerphone Issue
« on: January 20, 2023, 01:54:39 PM »
I did.  Even switching it over to speaker doesn't resolve the issue.

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Mitel MiVoice Business/MCD/3300 / Mitel 6920 Speakerphone Issue
« on: January 20, 2023, 11:41:36 AM »
Hey all, I wasn't sure where to post this but I'm having an issue with my Mitel 6920 phone. 

If I activate my line with speakerphone, I do not hear a dial tone or anything.  The phone still works though, I'm able to dial an extension or external number but I do not hear any ringing at all. I then hear the user on the other end say "hello" and everything works fine.  I do have a wireless headset connected, if I activate the line on speakerphone and pick up my headset I can then hear the dial tone/ring in my headset, also with the headset picked up off the base, if I hit the speakerphone button I can then hear the dial tone on the speakerphone. 

It's weird and I assume is related to my headset, has anyone experienced this before?  The headset is a Plantronics CS series. 

TIA

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