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Mitel MiVoice Business/MCD/3300 / Re: 6930 Voicemail button only works with speaker phone on
« on: March 02, 2023, 09:42:58 AM »
Issue resolved.
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Mitel MiVoice Business/MCD/3300 / 6930 Voicemail button only works with speaker phone on
« on: March 01, 2023, 02:50:23 PM »
Hello,
I am new to this so forgive me if I am missing info or not quite understanding something. I have someone whose voicemail button on their 6930 phones only works if they have their handset off hook or if they have their speaker on. I can press my voicemail button and it automatically goes to the speaker and goes into my voicemail box. Why would they have to press the speaker button and then press the voicemail button to get to their voicemail?
I am new to this so forgive me if I am missing info or not quite understanding something. I have someone whose voicemail button on their 6930 phones only works if they have their handset off hook or if they have their speaker on. I can press my voicemail button and it automatically goes to the speaker and goes into my voicemail box. Why would they have to press the speaker button and then press the voicemail button to get to their voicemail?
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