Messages

1

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Call forwarding to an internal call forwarding list

« on: November 08, 2022, 07:49:22 AM »

Hi Bojo,

Thank you very much for your help.

Best regards,
Andrei

2

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Call forwarding to an internal call forwarding list

« on: November 08, 2022, 05:56:51 AM »

Hello Bojo387,

Thank you very much for the answer. I did as you wrote in the answer to this post and everything seems to work perfectly.

Do you have any idea how to change the call distribution delay (3, 5 or 7 rings)?
Default is 3 rings from what I have tested and observed and I would like to change to 5.

Thank you very much for your help.

Best regards,
Andrei

3

Aastra - MiVoice Office 400 and MiVoice MX-One / Call forwarding to an internal call forwarding list

« on: November 02, 2022, 05:45:47 AM »

Hello everyone,


I have a question about redirecting an internal number to a list of internal numbers in a specified order.

Example:

Telephone number 1: 220 (end device type: virtual telephone)
Telephone number 2: 221 (end device type: MiVoice 2380 IP)
Telephone number 3: 222 (end device type: MiVoice 2380 IP)

When someone calls #220 (Telephone number 1), we want them to be immediately and automatically redirected to #221 (Telephone number 2).
If #221 (Telephone number 2) does not answer within 5 seconds, call will be redirected to #222 (Telephone number 3).

Can I do something like that with Hotlines options list?

Is that possible?

Our telephone system: MiVoice Office 400.

Best regards,
Andrei