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Messages - backerman

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MiVoice Office 250/Mitel 5000 / Re: STAR Scheduled Time-Based Application Router
« on: October 18, 2022, 04:01:00 PM »
Yes. It is viewable through Online Monitor Mode under System-->Devices and Feature Codes-->Phantom & Hot Desk Profiles-->The Phantom Extension and then Forward Information.
I was not aware of Online Monitor Mode, but now I am.

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MiVoice Office 250/Mitel 5000 / Re: STAR Scheduled Time-Based Application Router
« on: October 18, 2022, 02:52:05 PM »
Would you be able to tell me which menu options I could look at first? It looks like it is pointing to a Phantom Extension, but I can't find where that Phantom Extension would point to the external number. It does not look like DEE is set up on that extension.

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MiVoice Office 250/Mitel 5000 / STAR Scheduled Time-Based Application Router
« on: October 18, 2022, 10:12:08 AM »
We utilize the STAR Scheduled Time-Based Application Router for handling different call routing scenarios. One of those is to automatically transfer calls to a call center after hours. Where do I go to change the phone number those calls get transferred to?

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