Messages

1

Mitel MiVoice Business/MCD/3300 / Re: remote IP phones randomly cut out

« on: November 16, 2011, 08:07:35 AM »

acctully I do not have router.


I have lx in my lan and some time ip phone disconnect and reconnect (very fast) and some times user dose not know when the set is idle.
I change timers in registry and it works truly,but I have to wait.

dear ralph thanks alot about your help.

2

Mitel MiVoice Business/MCD/3300 / Re: remote IP phones randomly cut out

« on: November 14, 2011, 03:22:06 PM »

dear ralph

please , kindly tell me where i have to disable ICMP?
or if is possible please give more details about ICMP redirect.

and if I upgrade my ip phone firmware from R8 to 10.2 it will solve?

or can i upgrade my ip phones firmware?

3

Mitel MiVoice Business/MCD/3300 / Re: remote IP phones randomly cut out

« on: November 14, 2011, 11:09:39 AM »

dear Ralph
please tell me how can i disable ICMP ?acctually I have this problem on LX so can you tell me what is the seloution?

4

Mitel MiVoice Business/MCD/3300 / Re: camp on tone and repeat

« on: October 29, 2011, 09:32:03 AM »

i found it recently and i do not try

5

Mitel MiVoice Business/MCD/3300 / Re: 5550IP problems

« on: October 28, 2011, 03:44:12 PM »

I have this problem on 2 keypad and I do not know what should i do.

6

Mitel MiVoice Business/MCD/3300 / Re: camp on tone and repeat

« on: October 28, 2011, 03:42:47 PM »

dear ralph
so what is the " tone repretive timer " on the system option?
do you have info about it?

7

Mitel MiVoice Business/MCD/3300 / Re: 5550IP problems

« on: October 28, 2011, 11:38:17 AM »

did you solve your problem?Dear ralph

8

Mitel MiVoice Business/MCD/3300 / Re: camp on tone and repeat

« on: October 28, 2011, 11:17:05 AM »

any idea?

9

Mitel MiVoice Business/MCD/3300 / camp on tone and repeat

« on: September 18, 2011, 01:46:18 PM »

Hi All
I want to active camp on tone on internal and external calls and I want to repeat this tone every 5 sec I tried:
1.camp on tone time in cos =5
2.camp on tone repeating in system option =5
But when a call receives for a busy extension I just hear the tone once.

how can repeat this tone every 5 sec (internal and external)?
thanks. 

10

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 retrieve voice mail remotely?

« on: August 24, 2011, 06:46:32 AM »

so you can press my applaud key

11

Mitel MiVoice Business/MCD/3300 / Re: AA and Co trunks stay busy

« on: August 23, 2011, 02:25:26 PM »

thanks all,it works util the operator is behind her desk,but I find another problem about when operator goes home.

when operator is absent the incoming calls and stay in AA .I defined after take no action it routes to operator now she is absent and the trunk stays busy,so I thin the best idea is define ACD path with silent RAD and route the no action to it.please share your experience.

12

Mitel MiVoice Business/MCD/3300 / Re: Mitel 3300 retrieve voice mail remotely?

« on: August 23, 2011, 02:20:24 PM »

i think it is double press ** and then dial your ext and.....let me know the result.

13

Mitel MiVoice Business/MCD/3300 / Re: AA and Co trunks stay busy

« on: August 22, 2011, 02:42:02 AM »

I will try it tomorrow.

14

Mitel MiVoice Business/MCD/3300 / Re: AA and Co trunks stay busy

« on: August 21, 2011, 08:23:25 AM »

dear Ralph

you mean disconnect timer in trunk descriptor or another one?

15

Mitel MiVoice Business/MCD/3300 / Re: AA and Co trunks stay busy

« on: August 21, 2011, 12:27:59 AM »

Thanks for your reply
but dear ralph ,what is the solution?I think to define empty agent group with a RAD(silent) and route the line to this agent group instead of operator.