Show Posts
1
Mitel MiVoice Business/MCD/3300 / Tones On
« on: April 19, 2011, 04:08:57 PM »
Hello
We have a 3300 with a mitel 5550 ip console used by our operator.
Our problem is, when the operator dials an external number let say for company x, when company's x greeting/options are presented, the operator cannot dial the chosen option/number. Also the operator cannot dial the desired extension at company x. I was told that maybe the "tones on" feature is disabled.
Do you guys know about the "tones on" feature as it relates to my problem. Any help would be greatly appreciated.
Rayhaan.
We have a 3300 with a mitel 5550 ip console used by our operator.
Our problem is, when the operator dials an external number let say for company x, when company's x greeting/options are presented, the operator cannot dial the chosen option/number. Also the operator cannot dial the desired extension at company x. I was told that maybe the "tones on" feature is disabled.
Do you guys know about the "tones on" feature as it relates to my problem. Any help would be greatly appreciated.
Rayhaan.