Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Configuration of VM auto attendant for two users

« on: September 13, 2022, 05:39:45 PM »

The best practice is follow the steps below.

1: Create an Auto-attendant
2: Record greeting
3: point the DID to AA extension Using DNIS Map
4: if you don't want to select individual option for each user create HuntGroup add those members to that HG, and in AA select timeout option and point to the HG extension.
Let me know if that helps

2

Mitel MiVoice Business/MCD/3300 / Re: Programming for 988

« on: September 13, 2022, 05:30:31 PM »

I believe it is by design from Mitel to avoid accidental dialing like 911 if you dial just 911 you will get 5 second delay before it rings this delay is there for user to disconnect the call before the operator receives it. Try  9911 and 9988 and see if you get connected.