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Mitel Software Applications / MiCollab Triple Divert?
« on: July 13, 2022, 07:15:17 AM »
Hi Guys //I work in IT support for a firm and we have a secretary who wants it so when a lawyers phone diverts to them, when they're not available they want it to divert to another secretary.
Is this possible and how would it be done?
My initial thought would be to set a divert for the secretary to go to the other one but in that situation, any calls will divert to them, when they only want the initial diversion to go.
This is difficult to explain due to the word divert but I hope you understand
Is this possible and how would it be done?
My initial thought would be to set a divert for the secretary to go to the other one but in that situation, any calls will divert to them, when they only want the initial diversion to go.
This is difficult to explain due to the word divert but I hope you understand