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Mitel MiVoice Business/MCD/3300 / Mitel 6920 Headset Issue
« on: June 30, 2022, 07:50:01 AM »
Good afternoon,
Hoping someone may be able to help.
I have a Plantronics Savi 7210 headset and the APS-11 hook switch to be able to answer calls via the headset. However I'm unable to answer/end calls. The Mitel 6920 is set to Headset Audio mode and DHSG is enabled, I can hear audio through headset but when I click the function button it just beeps and turns the base icon from green to off without accepting/ending the call.
Has anyone had success with this headset and getting the call answering to work on a Mitel 6920?
Many thanks.
Hoping someone may be able to help.
I have a Plantronics Savi 7210 headset and the APS-11 hook switch to be able to answer calls via the headset. However I'm unable to answer/end calls. The Mitel 6920 is set to Headset Audio mode and DHSG is enabled, I can hear audio through headset but when I click the function button it just beeps and turns the base icon from green to off without accepting/ending the call.
Has anyone had success with this headset and getting the call answering to work on a Mitel 6920?
Many thanks.