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Messages - DaveA

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Mitel Software Applications / MiCollab Change of Extension Number
« on: May 26, 2023, 05:24:52 AM »
Morning all, I am after some advice. I set up my MiCollab users via AD- so in a users AD profile I add the user to the AD group and assign their extension number and this which installs the MiCollab client and programs the extension on the MiVB and syncs to MiCC, and so on. All good.
But, I need to change the extension numbers of some of the users so I was wondering whats the best way of doing that?
1-   Simply change the telephone number in AD and let it sync through, although I can envision sync issues with that?
2-   Completely remove the AD attributes and AD group, let it sync, then re-add as if they were a new user, so a fresh install.
3-   Is there another way?

Thanks for your help.

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