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MiVoice Office 250/Mitel 5000 / Change of service ownership - help

« on: May 07, 2022, 09:29:31 PM »

I purchased an HX controller on ebay.  I would like to transfer the licensing to a local Mitel dealer, upgrade to the newest software release, and add a few licenses.  The dealer submitted a "Change of Service Ownership" request to Mitel, but it got kicked back because the company name does not match the original name on the license.  Is there any way around that?  Mitel won't tell us what the name of the company is.  Or is there a way to tell who is the current Mitel partner for this license?  Maybe I would be able to work with them?

Thank you for any help or advice!