Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Config a 5220 to connect across WAN

« on: March 18, 2011, 01:03:42 PM »

Worked like a champ!  Much thanks!

2

Mitel MiVoice Business/MCD/3300 / Re: Config a 5220 to connect across WAN

« on: March 18, 2011, 12:31:26 PM »

This may be where the hangup is.  The remote controller is on VLAN8.  The location where the the phone is has no VLAN. 

But I like your suggestion.  I was unaware that you could treat a 3300 as a teleworker without the actual teleworker box.  So, reset phone to default?  Hold down # and go to Modify Network Settings, Defaults?  Then the Telewoker setup, I usually hold down 7?

Thanks for the help!

3

Mitel MiVoice Business/MCD/3300 / Config a 5220 to connect across WAN

« on: March 18, 2011, 12:07:46 PM »

Hello -

Need some help here.  I have a 5220 at a remote location, BUT on our MPLS network(there is a 3300 in this office).  I need to connect it directly to another 3300 in a different location for ACD reasons.  I guess simply, how would you go about doing this?  Teleworker is an option, but from within the WAN it doesn't seem to like it.  Can I give it the internal IP address for the Teleworker? 

I tried manually configuring the phone's IP, Gateway, Subnet, ICP, TFTP, ICA, etc. to point to the remote controller but was unsuccessful.  I've never done this before so maybe I didn't do it right.  ICP, TFTP and ICA addresses should all be the 3300's IP, correct?  I set all the L2 settings to 6 and all the DSCP settings to 46, VLAN 8.  Anything I'm missing?

Any help is greatly appreciated. 

-Scott