Messages

1

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Allow a free phone number for a user

« on: February 01, 2022, 07:59:11 AM »

Do you have an idea to solve the problem?

2

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Allow a free phone number for a user

« on: January 26, 2022, 02:42:44 AM »

Hello to you,

For the model it is a Mitel 5000 (Astra) platform.

To dial an external number we add a zero from the IP phone.

I'm going through the web admin to try to understand how the solution works.

3

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Allow a free phone number for a user

« on: January 25, 2022, 02:44:37 AM »

Hi,
Thank you very much for your reply

The user needs to make an external call to the short phone number, this number is free but impossible to reach from the Phones

4

Aastra - MiVoice Office 400 and MiVoice MX-One / Allow a free phone number for a user

« on: January 24, 2022, 04:05:47 AM »

Hello to you all,
I am coming to you because I am currently stuck in the administration of our mitel 5000 mivoice.

At the end of December a new short phone number was introduced in France to reach an organisation.

The problem is the following:

On the mitel-administered extensions we get directly the wrong number.
I searched the rights but found nothing.

I just want to allow a user to dial this number.

Do you have any ideas?

Thanks in advance.