Messages

1

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 Voicemail to Email issue

« on: January 24, 2022, 08:26:08 AM »

Thanks!

We ended up setting up a relay which took care of the issue, i will keep your info to try out if we ever need to switch back.

2

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 Voicemail to Email issue

« on: January 12, 2022, 02:18:28 PM »

Exactly, it seems to be trying to send as "Mailer-Daemon@Mitel5000" when it should be sending as voicemail@mijs.com but I have been unable to figure out why its trying to send as that.

3

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 Voicemail to Email issue

« on: January 12, 2022, 12:16:53 PM »

Attachment size limit is set to 153600 kb.

4

MiVoice Office 250/Mitel 5000 / Mitel 5000 Voicemail to Email issue

« on: January 11, 2022, 08:31:53 AM »

We just had the Mitel 5000 installed last week, set up the voicemail to email feature but it does not work every time. it will work most of the time and then randomly choose to send via Mailer-Daemon@Mitel5000 and fail.

Checked through the logs and found that the system is trying to send from mailer-daemon@mitel5000 when it fails. We have been unable to locate where this is entered in the system to correct it.

voicemail@mijs.com R=smarthost T=remote_smtp: SMTP error from remote mail server after end of data: host LYH-efz.ms-acdc.office.com [52.96.122.82]: 554 5.2.252 SendAsDenied; voicemail@mijs.com not allowed to send as Mailer-Daemon@Mitel5000; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message.

Software Version 6.3 SP5 (Release 108)

No relay set up, set to work directly with smtp.office365.com through port 587.