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Shoretel - MiVoice Connect / MiVoice Connect Mobility - iOS
« on: January 11, 2022, 01:50:02 PM »
Greetings.
MiVoice Connect Mobility with iPhone deployments have experienced the iOS shutting down the Mobility Client app. to conserve power. With the app. not communicating with the Mobility Router, it doesn't alert the user to the call. If we log out/log back into the app., it works fine until the phone sleeps again. This has been a problem for quick some time and Mitel only quotes a change in the iOS is to blame and they have yet to publish what/when the fix will be coming. Any ideas on a work around for this or anything from Mitel I haven't seen?
MiVoice Connect Mobility with iPhone deployments have experienced the iOS shutting down the Mobility Client app. to conserve power. With the app. not communicating with the Mobility Router, it doesn't alert the user to the call. If we log out/log back into the app., it works fine until the phone sleeps again. This has been a problem for quick some time and Mitel only quotes a change in the iOS is to blame and they have yet to publish what/when the fix will be coming. Any ideas on a work around for this or anything from Mitel I haven't seen?