Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Synchronization with NTP Server not working

« on: March 09, 2011, 08:35:13 PM »

What version are you running on the 3300

2

Mitel MiVoice Business/MCD/3300 / Re: New to VoIP and Mitel. Directory name across a cluster

« on: March 09, 2011, 11:03:44 AM »

Trunk Labels will not matter at all. They only kick in if there is no name on the Extension in the Tel Dir of the Other 3300, so it will default to the label name. You need to make sure the entries in the Tel Dir of the other 3300 are correct and them in the COS if the IP Trunk, make sure the correct Options are turned on. The "IP/XNET Trunk Group Assignment" will show you what Trunk Group they are in, then look in the "IP/XNET Trunk Profile Assignment" and it will show you the Trunk Service number the IP Trunks are assigned, then look in the "Trunk Service Assignment" referenced before and this will show you the COS assigned to these Trunks. Now you can go to "Class of Service Options assignment" for the before referenced COS and make sure the following Options are turned on:
ANI/DNIS/ISDN Number Delivery Trunk
Display ANI/ISDN Calling Number Only
Display ANI/DNIS/ISDN Calling/Called Number
Display Caller ID on Multicall/Keylines

This should get you there at a minimum. Sorry for any spelling errors.

Keith

3

Mitel MiVoice Business/MCD/3300 / Need to Share Headset in Dispatch Center between IP Phone and Radio Interface

« on: March 09, 2011, 10:44:46 AM »

Has anyone successfully integrated a Mitel IP Phone behind a 3300 into a Radio Dispatch Console (scaled down 911 type)  This is to allow a single headset for both telcom and radio calls. Please help with any Info at all.