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MiVoice Office 250/Mitel 5000 / Creating a mailbox for a hunt group.
« on: December 06, 2021, 10:07:58 AM »
Hi,
I'm pretty much a Mitel system novice so I am still finding my way around the system..
On our system during business hours if someone rings into the main office it rings on two devices which I believe utilises a hunt group which I've identified.
I've now been asked to setup a new voicemail box that phone calls are automatically diverted to after a set amount of time if left unanswered that can be picked up by either one of the two devices in a hunt group at a later time.
I've been researching it and have a rough idea of what to do myself but would like to clarify things before I break something.
Please can anyone tell me the steps involved to do this?
Many thanks
Dan
I'm pretty much a Mitel system novice so I am still finding my way around the system..
On our system during business hours if someone rings into the main office it rings on two devices which I believe utilises a hunt group which I've identified.
I've now been asked to setup a new voicemail box that phone calls are automatically diverted to after a set amount of time if left unanswered that can be picked up by either one of the two devices in a hunt group at a later time.
I've been researching it and have a rough idea of what to do myself but would like to clarify things before I break something.
Please can anyone tell me the steps involved to do this?
Many thanks
Dan