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Mitel Software Applications / Re: Micollab Wireless headset
« on: November 23, 2021, 05:02:59 PM »
I am using Micollab Client 7.3 on a HP laptop the main issue I am running into is that the headset just does not work with the phone I will be using it just fine all day then I will log off and when I log back in the next morning it will not play audio or voice through it. I can see the mic working in my sound settings and if I restart a couple of times it would work for the rest of the day but that is very annoying to say the least and the other day I could not get it to work at all. I contacted Plantrinics customer service and they told me it must be defective and sent me a new one well the new one they sent the usb dongle bricked my audio settings so I paired the new headset with my old dongle and it is doing the exact same thing it is a Voyager Focus UC headset I have a cheap headset from Logitech that I never have any problems with so I think it is the Plantronics one but I could be wrong I am new to all this work from home stuff.