Messages

1

Shoretel - MiVoice Connect / Re: Mitel 6970 not registering in Small Business Edition 100

« on: October 05, 2023, 10:41:08 AM »

Its on Prem and the interface is called Mitel Connect Director. Do you know how to get the address book to load on a 6970 or is that not possible on a sip only device?

2

Shoretel - MiVoice Connect / Mitel 6970 not registering in Small Business Edition 100

« on: September 29, 2023, 08:41:15 AM »

Hi everyone!
I have several Mitel 6970 conference room phones but they will not register in my Mitel Small Business Edition 100 Build:22.24.1500.0
I am able to get them up as sip only devices but then they are missing my corporate address book as well as other features. I do have some Mitel 6940's that work just fine so i don't know what i am missing with these 6970's. Any suggestions would be appreciated!

Thanks

3

SIP On Mitel / Re: Change Mitel 6940 firmware

« on: September 20, 2021, 11:34:28 AM »

I was able to get my 6940 that had Mitel MINET firmware upgraded/changed using this document on page 761 section 8-10
https://productdocuments.mitel.com/AEM/Business-Phone-Systems/MX-ONE/Device_Documentation_For_MX-ONE/PDF/MX-ONE-Device-Documentation.pdf

4

SIP On Mitel / Change Mitel 6940 firmware

« on: September 20, 2021, 08:24:45 AM »

Hello all, I have a Mitel 6940 with the Mitel MINET cloud firmware that I would like to get working on my onprem Mitel connect system. I've read that I should be able to upload the SIP firmware to the phone. I can get into the web interface of the phone and I see that the SIP firmware is loaded in the inactive state. How can I tell the phone to boot into the other firmware?

Active:   ota_BCM911107_MINET_6940_voice_v6_5_jffs2.bin Fri Jul 27 12:19:17 2018
Inactive:   ota_BCM911107_SIP_6940_voice_v6_5_jffs2.bin Wed Dec 12 23:43:35 2018

I when I try to update to the firmware file 6940.st that I pulled from my Mitel HQ server I get the attached error message.