Messages

1

Mitel MiVoice Business/MCD/3300 / Re: e911 Setup

« on: September 02, 2021, 02:50:55 PM »

We use hot desk and assign a CESID to that phone. Agents then log into whatever phone or move around but the CESID stays the same DID number and location per phone. The hot desk allows for operator and 911 calls only when logged out. When logged in it still reflects the hot desk CESID.

2

Mitel MiVoice Business/MCD/3300 / Licensing for added a second extension

« on: September 02, 2021, 02:42:06 PM »

We have a group that had hot desk and they disliked it (to be mild). For 911 we removed the hot desk and created a generic phone with a DID number, that takes a license. We want to add a second private number to the phone but do not want to use a license. Our vendor said to use IP Device Only but when we go to add it we get the error