Messages

1

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Mitel 6863i SIP - uunable to update firmware

« on: August 31, 2021, 07:35:02 PM »

HI and thank you for the answer... there is no error.  The HW simply won't update, it appears as it accepts it and there is no error... it's like it accepts the FW and process to FW update and then reboot but after reboot it's back on the original FW... I have multiple 6863i here and I tried a few and all of them fails to update to new SW :S
Do I have upgrade for each release??

If someone could share FW 4.1.0.128 for 6863i that would be great!

2

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Mitel 6863i SIP - uunable to update firmware

« on: August 30, 2021, 08:58:12 PM »

Software 4.1 failed also..

3

Aastra - MiVoice Office 400 and MiVoice MX-One / Re: Mitel 6863i SIP - uunable to update firmware

« on: August 25, 2021, 04:41:58 PM »

I managed to upgrade to 4.0.0.2031 .. will try 4.1...

Initial I tried 4.0 -> 4.1 without 4.0.0.2031

4

Aastra - MiVoice Office 400 and MiVoice MX-One / Mitel 6863i SIP - uunable to update firmware

« on: August 25, 2021, 04:25:08 PM »

Hi all! Thank you for this wonderful forum....
I have a phone here that I'm unable to update to newer firmware and seeking help.
I have tried multiple firmwares, both in web using TFTP and web recover using HTTP, but firmware will not update.... Last firmware I tried was: 4.2.0.2023.SP2 - 6863i.st

What am I doing wrong??

Detailed info:
Hardware Information
Platform   6863i Revision 0
 
Firmware Information
Firmware Version   4.0.0.1096
Firmware Release Code   SIP
Date/Time   Dec 24 2014 03:35:53
Boot Version   Boot2 1.0.0.D Jun 16 2016 02:03