Messages

1

Mitel MiVoice Business/MCD/3300 / Authentication key

« on: August 12, 2021, 08:38:20 AM »

Hi

I am sure there is a simple answer for this. I have a pc that's not been used for a couple of months and when i try to log into MiCollab its asking for me to enter an authentication key. The Pc is being used for testing so not assigned to anyone. Is the authentication key generated for the extension number we will use on this device? if so how do i generate or find it?

Thanks in advance.

2

Mitel MiVoice Business/MCD/3300 / Re: TeleWorker passcode

« on: August 12, 2021, 08:32:48 AM »

Thanks, all sorted now.

3

Mitel MiVoice Business/MCD/3300 / TeleWorker passcode

« on: August 12, 2021, 07:47:15 AM »

Hi

First post. We are changing our System from Avaya to Mitel and i am very inexperienced with Mitel so some help would be greatly appreciated. 

We had our system initially installed by one supplier but we are in the process of changing due to lack of support and other issues, i was not around much when the Mitel was installed unfortunately.

My question is we have several phones (9620's) that are asking for the TW passcode, where do i look in the programming for the TW passcode? the supplier never documented anything.