Messages

1

MiVoice Office 250/Mitel 5000 / Re: T1 TDM PRI migration

« on: September 10, 2022, 11:38:40 AM »

3. Most carriers in the Midwest use a Cisco IAD to take the Fiber connection and convert the SIP traffic to ISDN traffic and put it out on a T1/PRI interface.

Something like this is what I suspected. Thank you for breaking it down.

If I can trouble the forum for one other question (not sure if I should make a separate post), I want to have backup hardware for the HX 5000, in case there is a fire, flood, or theft (you might laugh, but true story: there is an HVAC unit above the network closet where the Mitel is stored, and due to the pvc drain of the roof HVAC getting flooded, the ducts started to leak moisture from the evaporation coils right onto the server racks. The Mitel actually got water on it, and shut off, but due to good water egress design on the case there was no permanent damage. Lesson: don't put a server rack in a room right below an hvac unit, and never build a case where water can drip down from above into the chassis).

So I bought a surplus HX 5000 with the same cards in the hopes of being able to factory reset, swap the compact flash, and then upload the backup db onto the new box. But I see some posts here mentioning that the box might be password locked. I haven't been able to investigate yet, but is what I'm doing feasible?

2

MiVoice Office 250/Mitel 5000 / T1 TDM PRI migration

« on: September 09, 2022, 03:13:38 PM »

I have a customer with a 5000 HX controller, and the phone vendor is discontinuing the T1 copper lines in favor of digital. A brief search online comes up with a number of other folks online dealing with similar scenarios,
https://community.spiceworks.com/topic/307268-pri-handoff
https://community.spiceworks.com/topic/478639-t1-with-pri-to-fiber-sip
I'm an IT guy, not a phone guy so my question is, is it possible to get the fiber to work with the 5000 HX controller? From the links above it appears that if I can get a PRI handoff, that it should work, but some posts here say that the Mitel equipment will work with only T1 or ISDN lines.
http://mitelforums.com/forum/index.php/topic,4554.msg19480.html#msg19480
http://mitelforums.com/forum/index.php/topic,4740.msg20488.html

Can anyone clarify?
Is there a particular way I need to configure the new connection?

3

Introduction and Announcements / Re: Greetings to Mitel Folk

« on: August 31, 2021, 05:28:49 AM »

This is an IP PBX, something I wasn't familiar with. I'll have to do a bit of research, but this might be more future proof than a PBX. I see there are a few different kinds (of IP PBX), but if I can get one that is a true hybrid, then it will allow me flexibility and I can choose whether to use the SIP asterisk tech, and / or go with the existing cat3 wiring.

I will look into this, thanks.

4

Introduction and Announcements / Greetings to Mitel Folk

« on: August 12, 2021, 12:47:25 AM »

Hello Mitel Folks,

I stumbled into Mitel when I took over an existing phone setup for a 5000 PBX as an IT admin. I found after the initial learning curve that the equipment was well built and easy to use (thanks in part to this forum), and I was interested in setting up one for my own business. What would the recommended path and equipment be for someone that wants to serve a small office of 5 people and good old pots wiring. I wouldn't know where to start, and can't afford to become licensed or take any classes as a professional Mitel tech. I'm just interested in learning how to use this equipment, since I also admin some other IP lines, and I found the copper to be more reliable. If I could, I'd like to recommend / sell the Mitel copper equipment over anything that runs on UDP. But at the moment, VOIP is the easier / lower hanging fruit from my IT experience.

Any advice is appreciated.