Messages

1

Mitel Software Applications / Re: UCA 4.0 & Nupoint

« on: March 18, 2011, 01:55:13 PM »

I should also add that I am referring to the customer using UCA to check the messages, and then choosing which playback device, either pc speakers or phone.

Thanks

2

MiVoice Office 250/Mitel 5000 / Re: 5000 HX w/ 5360 IP phones (resetting)

« on: March 17, 2011, 06:32:30 PM »

I have seen this at a customer's site who was running a network mapping software which essentially created a DOS condition on the phone, on a side note only the 5360's were effected not the 5320's. We ran a packet capture using the mirrored port option on the phone and found it to be related to the software probing port 5060 with Sip messages. The monitor would refresh every two hours which would in return reset the phones every two hours.

3

Mitel Software Applications / UCA 4.0 & Nupoint

« on: March 17, 2011, 06:17:26 PM »

I have a customer that can't play VM messages on her phone, however can play them on their PC. Is there some configuration that is missing?

Thanks,

Greg