Messages

1

Mitel MiVoice Business/MCD/3300 / Call from 6930 to 5634 keeps trying to connect after the 5634 ignores the call.

« on: September 09, 2021, 10:20:42 AM »

I can't seem to figure this out. So an internal call is made from a 6930 to a 5634 phone. If i press the "end call" button on the 5634, the 6930 keeps trying to connect as if no button was pressed at al. The call doesn't arrive anymore on the destination but the originating device keeps calling until you hang up.

Is there a way to program a "hangup" when the destination device cancels / ignores  the call?

2

Mitel MiVoice Business/MCD/3300 / Re: Login ID already exists but can't be deleted

« on: May 26, 2021, 09:26:18 AM »

This was dumb on my part. The user authentication profiles were the place to look.
For some reason remnants remained after a bulk delete. Manually fixed in this case.

3

Mitel MiVoice Business/MCD/3300 / Login ID already exists but can't be deleted

« on: May 26, 2021, 07:25:51 AM »

I have an issue on our Mivb platform. We add users using mycollab. Recently there were a number of faulty users configured. These had a wrong name so our technician deleted the users in bulk from mycollab. Now for several of these users we can't add them as the "login ID already exists". Is there a way to delete these leftover login ID's?