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Mitel Software Applications / Re: Micollab - delete user
« on: April 15, 2021, 03:39:14 AM »
Found a sollution on KMS
Title
Delete user from MiCollab database
Symptoms
MiCollab system integrated with MX One and due to some issue a user deleted from Provisioning Manager but not from MiCollab
Environment
Mx-One
Micollab
Resolution
Follow below procdure.
1- Access the Micollab server via SSH using the root login;
2- Run the command /usr/mas/bin/toggleAastraIntegration.sh => which will enable the buttons as delete on the User and Services => Users;
3- Then you can select the users and hit the delete button;
4- Once you are done, run the same /usr/mas/bin/toggleAastraIntegration.sh => to disable the buttons in USP.
TNX for help
Title
Delete user from MiCollab database
Symptoms
MiCollab system integrated with MX One and due to some issue a user deleted from Provisioning Manager but not from MiCollab
Environment
Mx-One
Micollab
Resolution
Follow below procdure.
1- Access the Micollab server via SSH using the root login;
2- Run the command /usr/mas/bin/toggleAastraIntegration.sh => which will enable the buttons as delete on the User and Services => Users;
3- Then you can select the users and hit the delete button;
4- Once you are done, run the same /usr/mas/bin/toggleAastraIntegration.sh => to disable the buttons in USP.
TNX for help