Messages

1

MiVoice Office 250/Mitel 5000 / Re: Can this unit run newer software

« on: February 08, 2022, 02:27:24 PM »

Thanks TE. Great knowledge as always. I really appreciate you!

2

MiVoice Office 250/Mitel 5000 / Can this unit run newer software

« on: February 07, 2022, 03:14:38 PM »

Hello,

I found this unit for sale running 5.1.0.52 - Can it be upgraded to at least 6.0.9.61 without needing to contact Mitel?
https://www.ebay.com/itm/254109577788?hash=item3b2a1c723c:g:QrAAAOSwMpNhP~Ao

Also, it is a 1U and the one we have is like 3U - this one:
https://www.ebay.com/itm/334253484493?epid=2168812837&hash=item4dd30f69cd:g:QZUAAOSw6mhht3nc

The reason I inquire is that the one with the older software has more licenses. Also, with the age of these units I thought it would be good to have a spare.

Thanks.

3

MiVoice Office 250/Mitel 5000 / Re: 250 End of Life

« on: August 02, 2021, 02:08:44 PM »

That's great to hear, thanks!

Does anyone know if you can still purchase licenses for these? We would like to add some licenses to a 2nd hand system we purchased.

4

MiVoice Office 250/Mitel 5000 / Re: 250 End of Life

« on: July 30, 2021, 04:42:23 PM »

Does anyone know if these systems will stop working after EOL?

We got ours 2nd hand and with it being new to me finally got it setup for onsite and teleworkers.

Is it still possible to add licenses and, if so, where would we get them from with a 2nd hand system?

5

MiVoice Office 250/Mitel 5000 / Re: Mitel 5000 - SYS ALARM #10 EXT. OFF HOOK

« on: July 29, 2021, 11:08:43 AM »

Try typing 9850 into the admin phone.

6

MiVoice Office 250/Mitel 5000 / Re: Teleworker one-way audio outbound

« on: July 28, 2021, 09:31:04 AM »

Could it be your ALG passthrough on either end is not set correctly?

7

MiVoice Office 250/Mitel 5000 / Re: Teleworker (Resolved)

« on: July 27, 2021, 04:49:11 PM »

The issue was with ALG passthrough.

This ASUS RT-AC1900P had RTSP and SIP Passthrough enabled. I disabled and it worked right away.

I hope this helps someone in a similar situation.

Thanks again TE!

8

MiVoice Office 250/Mitel 5000 / Re: Teleworker

« on: July 26, 2021, 10:25:51 AM »

I also put the server on DMZ, still no joy 

9

MiVoice Office 250/Mitel 5000 / Re: Teleworker

« on: July 22, 2021, 04:22:58 PM »

Another note,

Inside the LAN the phones get 'option 130 missing' while booting.

This phone I am trying to setup outside the LAN gets TFTP error.

Am I correct that TFTP is not needed?

Thanks!

10

MiVoice Office 250/Mitel 5000 / Re: Teleworker

« on: July 22, 2021, 01:00:22 PM »

Also,

This is from the web login, it doesn't seem to be listing the same ports.

11

MiVoice Office 250/Mitel 5000 / Re: Teleworker

« on: July 22, 2021, 11:48:43 AM »

Thanks,

I did set that to NAT

I did clean up the ports based on an older post of yours.



We are also thinking the issue could be caused by a managed switch. However, no ther services have been interrupted since adding this switch. We are testing today.

12

MiVoice Office 250/Mitel 5000 / Re: Teleworker

« on: July 22, 2021, 10:31:53 AM »

Thanks for the reply,

I'm also wondering if this could be an issue:

On System>Devices and Feature Codes>IP Connections

I have P6000 and P6001 (with an X because we have no expansion card)

If I have set my public IP as NAT IP Address in the 6001 would that conflict even though it's not installed?

Could you please take a look here at the ports I've forwarded?



Thanks!

13

MiVoice Office 250/Mitel 5000 / Teleworker

« on: July 21, 2021, 04:53:08 PM »

Hello,

We inherited a 5000 system and have them up and running internally. However, I am trying to add a phone as teleworker and I'm stuck on Connecting to server. I've read other posts here and made sure the ports are forwarded and I've added the external IP to the phone (holding 7 and arrow up and down on boot).

So a couple things I am wondering:

1 Does DHCP need to be enabled on the 5000?
2 When I run a open port checker all say they are closed, is this normal?

Thanks for any help!

14

MiVoice Office 250/Mitel 5000 / Re: 250 End of Life

« on: April 13, 2021, 02:46:48 PM »

I'm a 20 year computer tech and new to phone systems like these. Will this affect functionality of say the 5000 CP system?  I know you said the 250 but I do use MiVoice Office 250 System Administration software for programming.

15

MiVoice Office 250/Mitel 5000 / CID from AA

« on: April 13, 2021, 09:24:23 AM »

Hello, I'm new to the Mitel 5000 that I got second hand along with the 5330e Phones.

When Auto Attendant passes a call to the extension the caller chooses the caller ID will give the number calling on the first line and on the second line will give the AA's extension.
Am I able to replace the 2nd line with the name of the original caller?

Thanks for any advice!