Messages

1

MiVoice Office 250/Mitel 5000 / Re: Unable to default database.

« on: February 12, 2022, 09:18:24 PM »

Sorry for the delayed response here.  It is an HX controller with a 2g 6.2 flash.
I've swapped out the HX chassis and PSU and PM card and still having the same results.
Odd that I can default the DB from the front panel and even get "success" but after rebooting it hangs and loads the backup DB.
(Shame they don't have a back door password to get in like they did on the Axxess CPC systems)

Ideas?
 Thanks in advance!

2

MiVoice Office 250/Mitel 5000 / Re: Unable to default database.

« on: March 03, 2021, 06:43:30 PM »

I have not tried that. I worked directly for Mitel for over a decade and never used that. Would I find that in the I&M manual?

3

MiVoice Office 250/Mitel 5000 / Unable to default database.

« on: March 03, 2021, 04:07:25 PM »

Greetings,
 I have recently acquired a 5000 system and cannot default the database. From the front panel, I am able to navigate to default DB and it even displays "Success" however it doesn't default as hostname still displays the old name and the default username/password doesn't allow me in. It appears that after the default the system hangs up, and then resets a second time leading me to believe that it cant load a default db so it ends up loading the DB from the backup. Obviously, If I could get into the system I could default both the system and backup DB but that is not the case. Any help would be appreciated. Sidenote: the PO does not know the credentials. Thanks.