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MiVoice Office 250/Mitel 5000 / Permissions to set backup..?
« on: February 05, 2021, 05:23:16 AM »
I've got an Office 250 system that only I administer after a Telco setup. They're having a couple of random, unrepeatable issues so I was going to perform a scheduled reboot first as it hasn't been rebooted in a long time.
When trying to follow the advice in here - http://mitelforums.com/forum/index.php?topic=6201.0 to setup the backup I get a message under the backup folder location saying:
"You do not have permissions to configure scheduled backups. If desired, run System Administration & Diagnostics program as administrator or contact your system administrator."
Now here's the weird part, I am logged in as admin (the only account active under Maintenance Accounts (there is a support account but it is disabled).
Also, in the SAD tool, I cannot edit the Major Reset Scheduling part, there is a red X through the System Health Report, all of which suggest to me that my account is not the Admin account - could there be another account that I don't even have visibility for?
Thanks
When trying to follow the advice in here - http://mitelforums.com/forum/index.php?topic=6201.0 to setup the backup I get a message under the backup folder location saying:
"You do not have permissions to configure scheduled backups. If desired, run System Administration & Diagnostics program as administrator or contact your system administrator."
Now here's the weird part, I am logged in as admin (the only account active under Maintenance Accounts (there is a support account but it is disabled).
Also, in the SAD tool, I cannot edit the Major Reset Scheduling part, there is a red X through the System Health Report, all of which suggest to me that my account is not the Admin account - could there be another account that I don't even have visibility for?
Thanks