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MiVoice Office 250/Mitel 5000 / Re: mivoice 250 calls disconnecting when transferred to hunt group
« on: January 29, 2021, 07:26:07 PM »
I am not a technician on that end, I am the Sys Admin for the company, and manage the Mitel PBX.
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MiVoice Office 250/Mitel 5000 / Re: mivoice 250 calls disconnecting when transferred to hunt group
« on: January 29, 2021, 05:37:23 PM »
It's a T1/PRI through AT&T
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MiVoice Office 250/Mitel 5000 / mivoice 250 calls disconnecting when transferred to hunt group
« on: January 29, 2021, 12:58:58 PM »
We are experiencing the following:
Call comes into main operator, they answer, speak to the person then transfer the call to a hunt group. The calls rings the hunt group until someone picks up, and then call is dropped.
The operator is using the Attendant Console software.
The issue is intermittent.
Anyone have any thoughts? I'm banging my head against the wall here trying to figure out what is going on.
Call comes into main operator, they answer, speak to the person then transfer the call to a hunt group. The calls rings the hunt group until someone picks up, and then call is dropped.
The operator is using the Attendant Console software.
The issue is intermittent.
Anyone have any thoughts? I'm banging my head against the wall here trying to figure out what is going on.
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