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Messages - mitelphreak

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Mitel MiVoice Business/MCD/3300 / Re: 6940 not loading correct firmware or load error?
« on: January 27, 2021, 07:58:33 PM »
What is MiAccess? We have MiCloud Business, so all phones communicate with our MBG/PBX in the cloud/Mitel datacenter.
Edit: i see https://miaccess.mitel.com/connect/ but I don't see anywhere to download firmware.

Any idea what the screen indicates? Do you think it failed to load firmware correctly?

Edit: I have deduced that the phone is being loaded in SIP mode instead of MiVoice mode. Any idea on how to change this?

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Mitel MiVoice Business/MCD/3300 / 6940 not loading correct firmware or load error?
« on: January 27, 2021, 07:36:17 PM »
Has anyone seen a 6940 do this before?



Any idea what this indicates? This is not loading into the normal MiNet firmware (if it is Minet..)

We swapped the user's phone with a known-good one because we assumed the other was loading incorrect firmware versions or failing to load 100%. This is now happening on the new phone, too.

Are there ways to restore the firmware remotely? According the admin guide "restore defaults" only resets phone settings, not firmware.


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